Blue Raven Solar complaints include issues with installation delays and customer service responsiveness. However, some customers praise the company for their high-quality solar panels and energy savings.
When considering switching to solar energy for your home, it's important to thoroughly research and vet potential solar providers to ensure you find a reputable company that will provide quality service and products. Blue Raven Solar is a rapidly growing solar company that operates in several states across the United States. While the company has received positive reviews from many customers, there are also a number of Blue Raven Solar complaints that have been reported.
One common complaint about Blue Raven Solar is related to their customer service. Some customers have reported difficulties in reaching a customer service representative, either over the phone or through email. This can be frustrating for customers who have questions or concerns about their solar installation or billing issues. In addition, some customers have reported experiencing long wait times for responses to inquiries, which can lead to delays in resolving issues.
Another common complaint about Blue Raven Solar is related to the installation process. Some customers have reported delays in getting their solar panels installed, which can be frustrating for homeowners who are eager to start benefiting from their new solar system. Additionally, some customers have reported issues with the quality of the installation work, such as panels being installed incorrectly or not functioning properly. These issues can be costly to fix and can also cause disruptions to the homeowner's daily life.
Some customers have also reported issues with the performance of their solar panels after installation. Some have complained that their panels have not been producing as much energy as expected, which can be concerning for homeowners who are hoping to save money on their electricity bills. While this can sometimes be attributed to factors such as shading or the orientation of the panels, it's important for Blue Raven Solar to address these concerns and work with customers to find solutions.
In addition to customer service and installation issues, some customers have also reported problems with the billing and financing process. Some customers have reported receiving unexpected charges on their bill or having difficulty understanding the terms of their financing agreement. This lack of transparency can be frustrating for customers who want to have a clear understanding of the costs associated with their solar system.
Despite these complaints, it's important to note that not all customers have had negative experiences with Blue Raven Solar. Many customers have reported positive experiences with the company, praising their professionalism, communication, and quality of work. However, it's important for potential customers to consider both the positive and negative reviews when deciding whether to work with Blue Raven Solar.
If you are considering switching to solar energy and are interested in working with Blue Raven Solar, it's important to do your due diligence and thoroughly research the company before making a decision. Look for customer reviews and testimonials, check the company's rating with the Better Business Bureau, and ask for references from past customers. By taking the time to research and vet potential solar providers, you can ensure that you find a reputable company that will provide quality service and products for your home.
In conclusion, while there have been some complaints about Blue Raven Solar, it's important to consider both the positive and negative reviews when making a decision about working with the company. By thoroughly researching and vetting potential solar providers, you can ensure that you find a reputable company that will provide quality service and products for your home.